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Search instructions, procedures and settings across SAM applications.

99 guides
Sign in and switch appsSign in to SAM Mail, then use the application bar to move between your SAM tools.Getting started · 2 min read · Illustrated guideInbox and mail foldersFind the folders and shortcuts that organize your messages.Mail · 2 min read · Illustrated guideCompose a message and attach filesUse New Message to select recipients, write your message and attach files.Mail · 2 min read · Illustrated guideSearch emails and advanced searchUse search terms and advanced filters to find the right message.Mail · 2 min read · Illustrated guideOrganize messagesOrganize messages with stars, importance, folders, labels and archive actions.Mail · 2 min read · Illustrated guideProfile, appearance and regional settingsChoose your appearance, language, profile details and regional preferences.Settings · 2 min read · Illustrated guideEmail signaturesCreate an email signature and choose when to include it.Settings · 2 min read · Illustrated guideResponse templates and variablesSave frequently used replies with categories, tags and reusable variables.Settings · 2 min read · Illustrated guideDefault text style and Undo SendSet the default formatting for new messages and the delay for Undo Send.Settings · 2 min read · Illustrated guideCreate and manage labelsCreate labels to organize messages by topic or workflow.Settings · 2 min read · Illustrated guideManage mail foldersManage mail folders and their visibility in the sidebar.Settings · 2 min read · Illustrated guideEmail filters and automatic rulesCreate a rule with conditions and actions to organize incoming mail.Settings · 2 min read · Illustrated guideCalendar preferences, reminders and working hoursSet the first weekday, event duration, default reminders, working hours and holidays.Settings · 2 min read · Illustrated guideImport mail with Data MigrationCopy mail from another provider into your current mailbox using IMAP.Settings · 2 min read · Illustrated guideAI credit usageReview AI credits, debits, token counts and usage history.Settings · 2 min read · Illustrated guideStorage usage and packagesCheck used storage, total capacity, active packages and purchase history.Settings · 2 min read · Illustrated guidePassword, sessions and login historyReview password controls, active sessions and sign-in history.Settings · 2 min read · Illustrated guideTwo-factor authenticationOpen the additional verification setup from your security settings.Settings · 2 min read · Illustrated guidePGP encryption setup overviewUnderstand the key creation, recovery, publication and device-unlock stages of PGP.Settings · 2 min read · Illustrated guideCalendar views and navigationSwitch calendar views and move between dates.Calendar · 2 min read · Illustrated guideContacts and organization directoryBrowse personal contacts and your organization’s directory.Contacts · 2 min read · Illustrated guideAdd a contactSave a contact with names, organization details, phone, tags and notes.Contacts · 2 min read · Illustrated guideCreate an event and invite attendeesCreate an event with a timezone, participants and reminders.Calendar · 2 min read · Illustrated guideEvent recurrence, privacy and online meetingsReview recurrence, availability, privacy, attachments and online-meeting options.Calendar · 2 min read · Illustrated guideCalendar sync and no calendars availableCheck calendar selection and loading when events or calendars are missing.Calendar · 2 min read · Illustrated guideCreate a task and assign itRecord a task, call or note with an assignee, priority and due date.Tasks · 2 min read · Illustrated guideTask filters and viewsFind tasks by assignee, deadline, type, priority and status.Tasks · 2 min read · Illustrated guideStart a conversationFind an existing conversation or choose a contact for a new one.Chat · 2 min read · Illustrated guideCreate a chat groupChoose a group name and members in Create Group.Chat · 2 min read · Illustrated guideChat language and appearanceChoose the language and appearance of your chat interface.Chat · 2 min read · Illustrated guideChat availability statusChoose how other people see your availability.Chat · 2 min read · Illustrated guideChat notifications and ringtonesCheck browser notification permission and choose your call ringtone.Chat · 2 min read · Illustrated guideChat discoverability and privacyControl whether other users can find your account and send chat invitations.Chat · 2 min read · Illustrated guideBlocked users in ChatReview your blocked-user list and understand the effect of blocking.Chat · 2 min read · Illustrated guideChat support, terms and privacy summaryFind Chat support, reporting guidance, terms and the privacy summary.Chat · 2 min read · Illustrated guideBrowse SAM FilesBrowse your files, file types, shared items, recent files and favorites.Files · 2 min read · Illustrated guideUpload files and create folders or documentsUse New to upload files or create folders, documents, spreadsheets and presentations.Files · 2 min read · Illustrated guideSearch files and foldersUse advanced search to find files and folders by name, type or time.Files · 2 min read · Illustrated guideShare files with peopleSelect a recipient and permission level in the Share dialog.Files · 2 min read · Illustrated guideShared files and foldersFind items you shared and items other people shared with you.Files · 2 min read · Illustrated guideCollect files with upload-only requestsCollect files from others with an upload-only request link.Files · 2 min read · Illustrated guideTrash and retentionReview deleted files and the retention period in Trash.Files · 2 min read · Illustrated guideFiles storage breakdownSee how storage is distributed across file types.Files · 2 min read · Illustrated guideWebDAV connection and app passwordsFind the WebDAV connection details and manage application passwords.Files · 2 min read · Illustrated guideShare links, access restrictions and expiryChoose who can open a share link, then review password, expiry and download options.Files · 2 min read · Illustrated guideJoin a meeting and check devicesOpen a meeting invitation or enter a meeting code, then check your devices before joining.Meetings · 2 min read · Illustrated guideInstant meetings and your personal roomUnderstand instant meetings and the personal MY ROOM entry point.Meetings · 2 min read · Illustrated guidePersonal room settings and waiting roomReview the personal room name, waiting room and room code.Meetings · 2 min read · Illustrated guideSchedule a meetingSchedule a meeting with its timezone, recurrence options and invitees.Meetings · 2 min read · Illustrated guideUpcoming and past meetingsReview scheduled meetings and past meeting history.Meetings · 2 min read · Illustrated guideFind meeting recordingsFind recordings currently available to your account.Meetings · 2 min read · Illustrated guideCamera and microphone troubleshootingCheck devices and permissions when preview or device access fails.Meetings · 2 min read · Illustrated guidePrejoin AI assistant and participant approvalReview the AI assistant credit notice and participant-approval options before joining.Meetings · 2 min read · Illustrated guideTroubleshoot sign-in and app accessCheck your domain, account and session when sign-in or application switching fails.Getting started · 2 min read · Illustrated guideCreate a free personal emailSign up for a free personal SAM Mail address with your name, the address you pick and a code sent to your mobile.Getting started · 2 min read · Illustrated guideRegister your companyCreate a free organization account for your company with you as its owner, then choose a plan and add your domain in the console.Getting started · 2 min read · Illustrated guideWrite messages and search a conversationWrite a message or search within the conversation you have opened.Chat · 2 min read · Illustrated guideChat attachments and voice messagesReview attachment choices and the voice-message control.Chat · 2 min read · Illustrated guideVoice and video calls in ChatFind voice and video call controls in an open conversation.Chat · 2 min read · Illustrated guideSchedule sendChoose a later sending time after reviewing the complete message.Mail · 2 min read · Illustrated guideIn-meeting media and screen sharingA reference for in-meeting media and screen-sharing controls; live-session verification is still pending.Meetings · 2 min read · Reference guideHost controls and participant permissionsA reference for host and participant permissions; available controls depend on your role.Meetings · 2 min read · Reference guideChoose SAM Write, SAM Count or SAM ShowFind the right SAM Office desktop app for documents, spreadsheets or presentations.SAM Office · 2 min read · Reference guideInstall SAM Office on a MacUse the official Mac installer to add SAM Write, SAM Count and SAM Show to Applications.SAM Office · 2 min read · Reference guideInstall SAM Office on WindowsInstall the Windows desktop suite with the official SAM Office Setup installer.SAM Office · 2 min read · Reference guideInstall SAM Office on UbuntuInstall the official amd64 DEB package with Ubuntu’s package manager and its required dependencies.SAM Office · 2 min read · Reference guideSign in to the SAM Office desktop appsSign in once with your full SAM Mail address to use SAM Write, SAM Count and SAM Show on your computer.SAM Office · 2 min read · Reference guideSave Office files and choose an editable formatChoose a file location and format, save a separate copy and distinguish editable files from PDF exports.SAM Office · 2 min read · Reference guideSwitch Office interface language and check Arabic directionSwitch the app interface between Arabic and English without confusing interface language with document direction.SAM Office · 2 min read · Reference guideInstall an Office update after the update-required messageCheck your installed SAM Office version and follow the current manual download-and-install process when the published service version differs.SAM Office · 2 min read · Reference guideOpen SAM AI, sign in and check your creditOpen the built-in AI panel in Write, Count or Show and check the account and credit before sending a request.SAM Office · 2 min read · Reference guideCreate, open and save a document in SAM WriteUse SAM Write, the SAM Office word processor, to write a document, reopen an existing file and keep an editable copy.SAM Office · 2 min read · Illustrated guideFormat text and paragraphs in SAM WriteChange font, size, emphasis, alignment and lists, and open the advanced formatting controls when you need more options.SAM Office · 2 min read · Illustrated guideUse headings and paragraph styles in SAM WriteApply consistent heading and body styles instead of formatting every paragraph separately.SAM Office · 2 min read · Illustrated guideInsert a table or image in SAM WriteAdd a table for structured information and insert an image from your computer into a text document.SAM Office · 2 min read · Reference guideSet page size, margins and orientation in SAM WritePrepare the page layout before printing or exporting a report.SAM Office · 2 min read · Reference guideFind and replace text in SAM WriteFind a word in a document and replace a single occurrence or all matching occurrences.SAM Office · 2 min read · Illustrated guideExport a SAM Write document to PDFCreate a PDF for sharing while keeping the editable document as a separate file.SAM Office · 2 min read · Reference guideRewrite or summarize text with SAM AI in SAM WriteChoose the text scope and output language before submitting an instruction to SAM AI.SAM Office · 2 min read · Reference guideCreate your first spreadsheet in SAM CountEnter a small table, move between cells and save a workbook in SAM Count.SAM Office · 2 min read · Illustrated guideOpen, import and save CSV files in SAM CountImport CSV data with the right encoding and columns, preserve Arabic text and IDs, and save a separate CSV export.SAM Office · 3 min read · Reference guideAdd, rename and organize sheets in SAM CountKeep related tables in one workbook and give each sheet a useful name.SAM Office · 2 min read · Reference guideFormat numbers, headings and cells in SAM CountMake a spreadsheet readable with consistent fonts, alignment, number formats and cell styles.SAM Office · 2 min read · Illustrated guideCalculate totals and use formulas in SAM CountWrite a formula, total a range and use the Formulas tab to find functions.SAM Office · 2 min read · Illustrated guideSort and filter a table in SAM CountReorder complete rows and temporarily show only the records you need.SAM Office · 2 min read · Illustrated guideCreate and edit a chart in SAM CountTurn a labeled range into a chart and check that the chart represents the right data.SAM Office · 2 min read · Reference guidePreview, print and export a spreadsheet as PDFChoose a print area, check page breaks and create a PDF copy from SAM Count.SAM Office · 2 min read · Reference guideUse SAM AI with spreadsheet cells in SAM CountChoose the cells SAM AI should read, describe the result you need and review the inserted answer.SAM Office · 2 min read · Reference guideCreate, open and save a presentation in SAM ShowCreate a new slide deck or open an existing PPTX or ODP file, then save an editable presentation.SAM Office · 2 min read · Illustrated guideStart a presentation from a SAM templateChoose a ready-made SAM design and keep your content in the prepared placeholders.SAM Office · 2 min read · Reference guideAdd, duplicate and organize slidesBuild the slide sequence with native New Slide, Duplicate Slide and Delete Slide commands.SAM Office · 2 min read · Illustrated guideInsert pictures, tables and shapes in a slideAdd a picture, a table or a shape and arrange it on the current slide.SAM Office · 2 min read · Reference guideAdd slide transitions and object animationsUse a transition between slides and an animation on an individual object.SAM Office · 2 min read · Reference guideStart and control a slide showRun a presentation from the beginning or the current slide, then return safely to editing.SAM Office · 2 min read · Illustrated guideSave as PowerPoint or export a PDFKeep an editable deck for future work and create a PDF for fixed-layout sharing.SAM Office · 2 min read · Reference guideCreate a presentation with SAM AIPrepare a topic and slide options in the SAM AI panel, then review the generated deck.SAM Office · 2 min read · Illustrated guideUninstall SAM Office from a MacRemove the three apps together; keep sign-in and settings unless you deliberately choose a clean removal.SAM Office · 2 min read · Reference guideUninstall SAM Office from WindowsRemove the desktop suite from Windows Settings and account for its per-user settings cleanup.SAM Office · 2 min read · Reference guideUninstall SAM Office from UbuntuRemove the DEB package with apt; decide separately whether to keep the sign-in and settings in your home folder.SAM Office · 2 min read · Reference guide

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