SamMail
Help Center
Chat

Chat support, terms and privacy summary

2 min readLast reviewed: 3 November 2026Interface guide

Find Chat support, reporting guidance, terms and the privacy summary.

Open application ↗

Step by step

  1. Open your profile picture → Settings → Terms & support.
  2. Terms of Use explains the rules for using Chat.
  3. Privacy summary describes what data Chat keeps and why.
  4. Contact support / Report a problem opens the available contact or reporting guidance.
  5. Describe the steps and time of a problem. Hide private conversations and personal data in screenshots.

Inside the application

Application interface; identifying information is hidden where needed.Select to enlarge ↗
Before you continue

Do not include passwords, invitation tokens or recovery codes in a support report.

Still looking for an answer?

Contact the support team from your account and follow your request in the portal.

Contact support ↗
Chat support, terms and privacy summary
Chat support, terms and privacy summary