SamMail
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Chat

Start a conversation

2 min readLast reviewed: 3 November 2026Interface guide

Find an existing conversation or choose a contact for a new one.

Open application ↗

Step by step

  1. Open Chat from the application bar.
  2. Use Search contacts and groups… to find an existing conversation.
  3. Use All, Unread, Groups or Contacts to filter the list.
  4. For a new conversation, select New → New Conversation, choose a contact and review Create Conversation.
  5. Follow the contact or invitation state shown for that person.
  6. After opening a conversation, check the recipient’s name before writing or attaching a file.

Inside the application

Application interface; identifying information is hidden where needed.Select to enlarge ↗
Before you continue

Discoverability and invitation status can affect whether you can contact someone.

Still looking for an answer?

Contact the support team from your account and follow your request in the portal.

Contact support ↗
Start a conversation
Start a conversation