SamMail
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Chat

Chat notifications and ringtones

2 min readLast reviewed: 3 November 2026Interface guide

Check browser notification permission and choose your call ringtone.

Open application ↗

Step by step

  1. If Chat displays Message notifications are off, review Turn on to enable browser notification permission.
  2. When the browser asks, choose the permission you want to grant this site.
  3. Open your profile picture → Settings → Notifications & ringtones.
  4. Review Call Ringtone options: Classic, Modern, Gentle, Urgent and Melody. You can preview a tone before choosing it.
  5. If ringing is missing, check Do Not Disturb, site permissions and the device’s audio settings.

Inside the application

Application interface; identifying information is hidden where needed.Select to enlarge ↗
Before you continue

Browser and operating-system settings can block notifications even when application settings are correct.

Still looking for an answer?

Contact the support team from your account and follow your request in the portal.

Contact support ↗
Chat notifications and ringtones
Chat notifications and ringtones