SAM Office
Sign in to the SAM Office desktop apps
Sign in once with your full SAM Mail address to use SAM Write, SAM Count and SAM Show on your computer.
This guide is based on application documentation. Its full procedure has not yet been tested directly; some details may vary by operating system and version.
Step by step
- Open SAM Write, SAM Count or SAM Show. If a valid sign-in already exists for your computer user account, the app opens directly.
- If the sign-in window appears, enter your full SAM Mail email address in Email, including the part after @.
- Enter your SAM Mail password in Password. Use Show only when you can safely check the entry.
- Choose Sign In on a Mac or تسجيل الدخول in the Arabic sign-in window on Windows or Ubuntu. Wait for the app to open.
- If you forgot your password, enter the email address and use Reset password or نسيت كلمة السر؟. Follow the account-portal instructions, then return to sign in.
- If Update required appears instead, follow the Office update guide: the installed SAM product version must exactly match the published service version, even if the installed version is newer. For a network or account error, check the connection and the displayed address before retrying.
Before you continue
Use the full email address in the desktop sign-in window; this differs from some web sign-in screens that ask for a username only.
Do not paste passwords, verification codes or session details into support screenshots. Signing in from one Office app is shared with the other two.
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